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Frequently asked Questions

Your Questions Answered

Get answers to common questions about our logistics services

Got questions about our logistics services? Our Frequently Asked Questions (FAQ) section is designed to provide you with quick answers to common queries. From shipment tracking and delivery times to payment options and cargo insurance, we’ve got you covered. Can’t find what you’re looking for? Contact us directly, and we’ll be happy to help.

Q: What areas do you serve?

Yes, we deliver to destinations worldwide.

How do I track my shipment?

You can track your shipment using our online tracking tool or by contacting our customer support team.

What types of cargo do you handle?

We handle a wide range of cargo, including packages, pallets, containers, and more.

How long does international delivery take?

Delivery times vary depending on the destination and shipping method. Contact us for estimated delivery times.

Do you offer cargo insurance?

Yes, we offer cargo insurance options. Contact us for more information.

What if my shipment is delayed or lost?

We have a dedicated team to handle issues with delayed or lost shipments. Contact us for assistance.

How do I pay for your services?

We accept credit cards, bank transfers, online payments.

Can I schedule a pickup?

Yes, you can schedule a pickup with our team. Contact us to arrange.

What is your customer support contact information?

You can reach us at info@horozine.com

Do you have warehousing and storage options?

Yes, we offer warehousing and storage services. Contact us for more information.

How do I get a quote for my shipment?

You can get a quote by filling out our online quote form or by contacting our customer support team.

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Join Horozine Couriers for All Your Logistics Needs!

Horozine Couriers is dedicated to providing top-notch logistics solutions. Trust us to handle your freight and courier services while you focus on growing your business.

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